All Systems Operational

About This Site

Welcome to Email Hippo's service status page.

Here, you will find:

* Current service uptime
* System notifications and service update notifications

If you have any further questions or need support, please reach us at help.emailhippo.com

Uptime over the past 90 days. View historical uptime.
Bulk file processing services ? Operational
90 days ago
100.0 % uptime
Today
Real-time API services ? Operational
90 days ago
99.99 % uptime
Today
Customer portal ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Email verification API (v2.x) - uptime ?
Fetching
Email verification API (v2.x) - response time ?
Fetching
Email verification API (v3.x) - uptime ?
Fetching
Email verification API (v3.x) - response time ?
Fetching
Past Incidents
Sep 21, 2020

No incidents reported today.

Sep 20, 2020

No incidents reported.

Sep 19, 2020

No incidents reported.

Sep 18, 2020

No incidents reported.

Sep 17, 2020

No incidents reported.

Sep 16, 2020

No incidents reported.

Sep 15, 2020

No incidents reported.

Sep 14, 2020
MORE and WHOIS api's are intermittently returning 503 and 504s
Resolved - Normal service has now been resumed for MORE v3 and v2 (Editions 1 and 2). We will continue to monitor.
Sep 14, 19:06 UTC
Update - MORE V2 Edition 1 service has been resumed at normal speed without any intermittent 503s/504s
Changes are underway to resume normal service for MORE V3 Edition 2
Sep 14, 18:11 UTC
Update - Responses are still intermittent and we are continuing to monitor the situation
Sep 14, 17:05 UTC
Update - Microsoft Azure continues to report further issues, performance is still impacted
Sep 14, 15:15 UTC
Monitoring - Normal service appears to have resumed, we will continue to monitor the situation.
Sep 14, 15:08 UTC
Update - Services responding
Sep 14, 15:07 UTC
Update - We are investigating work arounds, the next update from Microsoft is expected in 12 minutes
Sep 14, 15:00 UTC
Identified - Microsoft Azure is reporting higher than expected latency, timeouts or HTTP500 errors on some of the infrastructure used by our API services.
Sep 14, 14:30 UTC
Investigating - MORE and WHOIS api's are intermittently returning 503 and 504s
Sep 14, 14:00 UTC
Sep 13, 2020

No incidents reported.

Sep 12, 2020

No incidents reported.

Sep 11, 2020

No incidents reported.

Sep 10, 2020

No incidents reported.

Sep 9, 2020

No incidents reported.

Sep 8, 2020

No incidents reported.

Sep 7, 2020

No incidents reported.

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